31.12.08

PSU Fans Pack the Terminal

Regional travel agencies booked seven chartered flights for eager Penn State fans heading to the Rose Bowl from HIA. On December 29 and 30, shuttles, tour buses and vehicles funneled into the airport dropping off approximately 1150 excited Penn State alumni and fans. Six of the seven chartered flights departed between 6:30 am and 9:00 am on Monday, the 29th. Lions supporters began lining up at the ticket counters for check-in beginning at 4:30 am, the occasional "We are Penn State" chant could be heard from the bleary-eyed passengers.

In spite of all of the additional passenger traffic from the chartered flights the security checkpoint lines and ticket counter check-in moved efficiently. We would like to extend our sincerest thanks to those charter and regularly scheduled commercial service passengers who waited with a pleasant attitude and a smile in the early morning hours!

Once the charter passengers made their way through the check-in and checkpoint lines, they headed to their gates and waited to board their planes. The flights were charted with AirTran Airways, Sun Country Airlines, Southwest Airlines, and North American Airlines.

Here's to a successful Rose Bowl game for Penn State!
GO STATE!
For more pictures from the Rose Bowl charters, visit the Harrisburg International Airport (HIA) Facebook Group.

10.12.08

How can you help HIA?

...by joining the HIA Travel Network!

The Harrisburg Patriot News' Midstate Traveler column featured the HIA Travel Network in the Sunday edition. Read more>>

Are you plugged into this group? Do you want more information on how you can get involved in HIA's air service development efforts?

Then look no further! Click here>>

9.12.08

US Airways Making Strides?

US Airways has been making huge strides in improving their operations, but are still plagued with numerous complaints. They're still experiencing high volumes of complaints regarding customer service and reservations, ticketing and boarding.

Read more:
USA Today
Charlotte Observer

Have your recent travel experiences with US Airways reflected the improvements they're making, or not? What are your thoughts on flying Harrisburg to Philly via US Airways?

Share your experiences here:

1.12.08

Quick Advertising Viewing & Reponse Habits Poll! Feedback Needed!

HIA is investigating ways to cost-effectively reach our target audiences this upcoming year. Therefore, we're curious about your advertisement viewing & response habits:

1) Do you pay attention to advertisements in the print publications that you read?
Y or N

2) How likely are you to take action based on the content in those print advertisements?
N/A, Not Likely, Somewhat Likely, Very Likely

3) Do you click-thru on online adverts to learn more if the content is relevant to you?
Y or N

4) How often would you estimate that you pay attention to online advertisements?
(open ended answer)

5) What would cause you to notice an online advertisement?
a) a brand that I normally buy
b) flash animation
c) brightly colored
d) "incentivized" call-to-action
e) other (please specify)

6) Are you more likely to pay attention to print or online advertising? Why?
(open ended answer)

7) Would you book a flight based on the content of an online advertisement?
Y or N

8) Would you book a flight based on the content of a print advertisement?
Y or N

Thank you for your participation! Your feedback is tremendously helpful!
Results will be posted on Monday 12/8/08.