Making Your Travels more Pleasant?

Today we had the opportunity to participate on a live local radio talk show, WITF's Radio Smart Talk*. The topic of the morning was Improving Air Travel. Callers had the chance to not only speak with an airport representative, but a flight attendant from United, along with a communications staff member from US Airways. Some of the callers offered feedback on what they'd like to see as additional services and amenities from the airlines, and a few callers offered examples of how their travels were rendered good or bad based upon how airline personnel responded to the traveler's needs.

Majority of the discussion on this morning's show was what airlines and the Transportation Security Administration can and is doing to lessen the hassle of air travel. However, we're curious about your feedback on what you'd like to see improved within the four walls and roof of the the terminal. Is there something (a service, amenity, vendor, etc) we don't offer that you think is integral to your experience? Is there an aspect of the in-terminal experience that you've witnessed or partaken of at another airport that you would love to see at MDT?

Bear in mind, that we're not able to control any aspect of your travel once you leave your seat at the gate and enter the plane or when you take your shoes off at the security checkpoint. We can however implement change in decor, music, etc. What are your thoughts?

Or, have you had an experience at MDT worth forgetting or remembering? Tell us about it...constructive feedback, positive or negative, gives us the opportunity to address areas of concern or praise that we may not have been aware of!

While we're talking about change, have you used the new info center kiosk located in bag claim? Next time you are wandering around the airport, waiting to pick someone up, or flying out of MDT, or if you just like checking out new technology, stop by the Information Desk (first floor of the terminal, in bag claim) and check out the new kiosk!

*Take a moment to listen to the audio from this morning's show, and participate in the discussion on the show as well!