7.6.10

Smaller Hub, Less Hassle


A few video thoughts on HIA's advantages as a smaller hub!

While we are a smaller hub, you can connect to anywhere in the world with one of the seven airlines serving HIA. Nearly one out of every ten passengers at HIA is flying internationally. That's 200 people a day! Our top international destinations, you ask? A variety of cities in Canada, Europe and Asia! So the next time you're planning that Caribbean vacation or thinking of heading to Europe or Asia on business, check the fares at HIA, you might just be pleasantly surprised!

Did you know that the average security line wait is 5 minutes or less? Yes, you heard us right, on average 5 minutes or less! When are the lines the longest you ask? Weekday mornings before 8 AM! However, we have a customer appreciation program that helps you beat those longer AM morning waits at the checkpoint. Check out HIA Flyer Rewards for more information on how you can shorten your wait at the security checkpoint!

Traffic problems? Not a problem, getting here is simple! There's no Beltway to deal with! Did you know that we recommend a 75-90 minute pre-flight arrival, not 3 hours? That means you have more time at home or in the office before you have to come to the airport! And, while you're here, if you've still got work to do or emails to send to family, you can use our free in-terminal WiFi while you wait! If you don't have a WiFi-enables or internet-ready device, we've a few internet kiosks you can use for a small fee!

If you're here and have a question, it's not too hard to find someone to help you out! There are airline and airport staff in the building at all times and they're willing to help. If you've got a question that you think you can answer by surfing, than check out our info center from your internet-ready device or by visiting the kiosk located our Customer Information in bag claim!

Did we miss anything that you think sets a smaller hub apart from the large? Are there any areas of your airport experience you'd like to see us improve upon?

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2 comments:

  1. Nice Job, I liked the video.

    I was left with only one thought after watching... Compared to what?

    There are obviously other airports available to your potential passengers.

    Which airports are they using that you think HIA would be better for them?

    ReplyDelete
  2. Mike,

    Thank you for your feedback!

    The closest competing airports would be BWI or PHL.

    ReplyDelete